ERP implementation, managed hosting and customisation
We do not hand you a box and wish you luck. Big Beam hosts and manages the system, and every deployment starts with discovery, so you know before the project starts what runs immediately, what your team configures, and what we build around how you work.
A complete solution, hosted and managed by Big Beam
You get the system, the place it runs, and the services around it — from one provider.
Managed hosting
The system runs as your company’s own single-tenant deployment with its own database. Big Beam runs the servers and the application, so there is nothing to install and no IT team needed on your side.
Business email
Where you need it, Big Beam provisions and manages your company mailboxes, which the in-app mail client reads and sends through over standard IMAP and SMTP.
Reporting services
Fourteen built-in reports with configurable paper, header and watermark, exportable to CSV — and reporting services on request when you want reports prepared or scheduled for you.
How a deployment runs
Four steps, in this order, with the custom-scope items named up front.
- 01
Discover
We walk your current workflow against the module catalogue and flag every custom-scope item by name, so the scope is agreed before work starts.
- 02
Configure
Numbering, print formats, tax categories, roles and templates are set up — by your team where it is a setting, with us alongside.
- 03
Build
Big Beam builds the custom-scope items agreed in discovery, as part of your subscription. Nothing speculative.
- 04
Go live
Existing customers, vendors, employees and balances are imported, roles assigned, and your team is trained on what they will use from day one.
Three delivery tiers — every module carries one
None of the 47 modules is a locked template, and customisation is part of your subscription. The tier describes how much work it takes to fit the module to your business, not how capable it is.
Works as delivered
The module runs on day one. Your team enters its own data and starts using it.
Examples: purchase orders, stock ledger, payroll, task assignment, internal chat.
Set up once, by your team
Built-in screens shape the module to your business — no code, no developer.
Examples: print format designer, business setup, document numbering, equipment types, SKU master.
Scoped with Big Beam
These depend on something specific to you. They are scoped in discovery and built by Big Beam as part of your subscription.
Examples: attendance device field mapping, email setup, ZATCA rollout, commission model, RFQ vendor-matching rules.
Bringing your existing data across
Nineteen entities — customers, vendors, employees, attendance history, the SKU catalogue and more — import from Excel or CSV, each with a downloadable template. Every run is logged with the rows inserted, skipped and errored and the reason for each failure, so a bad row is a fix-and-retry, not a mystery.
If you are moving from spreadsheets or an older package, we agree the import order in discovery and run a trial load before go-live.
Implementation questions
Can we host the system on our own server?
We currently deliver the system as a fully managed service: Big Beam hosts and runs it, together with email and reporting services where you need them. This keeps updates, security and support in one place. Ask us if you have a specific hosting requirement.
How long does implementation take?
It depends on how many modules you switch on and how many custom-scope items are agreed in discovery. We give you a timeline in the proposal, after we have seen your workflow — not before.
Will our team be trained?
Yes. Training is part of go-live and focuses on the modules each role will actually use.
Is customisation an extra cost?
No. Customisation to the application is part of the subscription. Standard modules need none, Configurable modules are set up by your team, and Custom-scope items are built by Big Beam once the scope is agreed in discovery. See also what decides the cost of an ERP.
See it running on your own documents
Tell us what your company does and which modules you would actually use. We will walk you through the system handling your work — not a slide deck.